Philips Reaura – Home Fraxel Laser Device

by Aly Hazlewood on June 4, 2014


This post has been a long time in the making. I was very fortunate to be offered the Phillips Reaura to review over a year ago. The Reaura is a Fraxel laser device normally found in salons, and reinvented for home use. The laser stimulates your skin’s natural cell renewal process, targeting several signs of ageing such a pigmentation, fine lines and poor skin texture with results seen in 8 weeks if used twice a week.

I was pretty excited about receiving this unit because I’d just turned 40, and my skin had noticeably deteriorated. Where once I’d taken good skin for granted, now I was started to feel a little bit down about having to wear foundation every day to even out my patchy, sun damaged skin tone, and I was actually considering starting a series of Fraxel treatments at a London salon. This was going to be both costly, and time consuming, and as a result I never quite got around to it. I started using a LOT more concealer.

The Philips Reaura is £800, and I was given one for free. You can see why I was excited right? For me, this is still an eye-wateringly expensive bit of kit, but in the long run works out to be much more cost effective if you are serious about keeping your skin in good condition as you age. Although the clinical studies show really good results with the Reaura after just 8 weeks use, you need to keep up the treatments periodically in order to keep the benefits to your skin. A single course of treatment at a salon would set you back about £1,350.

So, after watching the very helpful CD that comes with the Reaura, I applied the ‘comfort gel’ to my hand to test the unit. OUCH!!! To say that this is an ‘uncomfortable’ sensation would be understatement of the year! It really bloody hurts and this was just my hand! I put it down in shock and resolved to try again the following day.

The next day I tried again, this time on setting 3 (which is the recommended setting for the best results). I literally couldn’t handle the stinging sensation for more than a minute. I had a look online to see if I was perhaps doing it wrong, but no, and in fact I found comments from some other people online saying they found the sensation unusual, but not unpleasant. That said, there were also lots of comments from people saying it stung like hell, but gets more bearable with each use. I confess I discovered that I don’t have a very high pain threshold when I visited the wonderful Tracie Giles to have semi permanent make up to shape my eyebrows. I actually cried I found it so painful, and my experience with the Reaura seemed to confirm that I’m a massive wuss.


I was SO disappointed. I really wanted to make use of the Reaura having seen the before and after pictures, but I just couldn’t bring myself to use it on my face. So I left it a while and resolved to come back to it another time. Eventually, I sort of forgot I had it. Then recently, I worked with a fitness instructor in her 50′s who had the most AMAZING skin. She told me in a hushed whisper that it’s all down to the Phillips Reaura, she absolutely swears by it. So I rushed home after the shoot and dug mine out of the cupboard. This time, I was determined to use it on my face no matter what, because now, at 41, my skin is showing further signs of ageing. I feel I should say here that I really don’t mind the odd wrinkle or two, but I really dislike the uneven tone of my skin and patches of pigmentation.

So applied the comfort gel to my face and neck, switched it to setting 2 (I couldn’t pluck up the courage for setting 3), and began the treatment. It stings. It really bloody stings. Yet somehow it wasn’t quite as bad as using it on my hand, and this was a great relief! Certain areas of the face are more sensitive than others, like the upper lip and neck, but on the whole, it wasn’t QUITE as bad as I feared. One criticism I do have is that it’s very difficult to use it on the nose. I have quite a small nose, and it was almost impossible to keep the contact points connected. Since I have a few broken veins around my nose and would like to be rid of these, I’m not sure how to resolve this problem.

Anyway, before long the treatment was over and my face was a fetching shade of beetroot, and felt hot like severe sunburn. This apparently is ‘normal’! Splashing your face with very cold water helps to bring down the hot feeling, and then you apply a post-treatment gel to soothe and moisturise the skin. This also helped. I have mixed race Asian skin, so the redness actually disappeared pretty quickly, but I’m told that most Caucasion skin tones stay red for much longer. That being the case, they suggest that you do the treatment at night before bed, and by morning the redness will have gone. (You may want to warn your partner beforehand. My boyfriend said I looked like I’d been boiled).

I’ve now completed treatment number 2, and no, it didn’t feel any less unpleasant than the first time, but I’m dealing with it. The promise of a pigmentation-free complexion is incentive to keep going. I’ll be updating the blog with my progress throughout the 8 weeks so keep reading if you’re considering making this rather hefty purchase. In the next post I’ll explain in more detail how the treatment actually works.

In the meantime, here’s some more before and after pictures to whet your appetite.





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{ 15 comments… read them below or add one }

coulda shoulda woulda June 5, 2014 at 2:31 pm

i look forward to seeing the progress bc it is nice to see a natural improvement rathern than a frozen look

Danny July 10, 2014 at 10:53 pm

I’ve had my Reaura for about a year now and I must tell you that you will be amazed but it takes time ! After my month I thought I can’t see any difference and yes it hurts . But after a month then it started and I’m hooked ! My skin never looked so good ! And I’ve tried all kinds of treatments . It gets better and better ! I fond out that my skin went dry and a bit flakey so every week I did a gentle exfoliation and all the dead skin came away and underneath wow ! Tend rest of a month you need is also important ! You skin carries on healing and keeps on getting better and better ;) after your second / third set of treatments you just will be stunned :) ps use Avene soothing water mist after a treatment to soothe the skin and I use heal balm to get my skin to heal and voila :) your sorted

nik December 22, 2014 at 3:00 pm

Well I am well into lasers but I didn’t know that there was a fraxel device for use at home. The before and after photos look promising..I would definitely like to try this, but it is way out of my budget for now.

christy December 28, 2014 at 7:07 pm

I’m currently finishing up my first round of 16 treatments. Just wanted to note that if you take ibuprofen about 30 min before using the reaura it makes a huge difference. At least for me it does. I did level 3 last night without ibuprofen because I had run out, and it was much more… uncomfortable than usual.

Aly Hazlewood January 5, 2015 at 11:41 am

Thanks for the tip, I’ll try that! Are you happy with the results you’ve seen so far?

Lori February 13, 2015 at 3:06 pm


I am in the USA, where can I buy one?

Lori February 18, 2015 at 12:29 am

Please, someone tell me where I can purchase this!! A website? anything? Thank u!!

Craig February 20, 2015 at 1:05 am

I bought a Reaura about maybe 2 years ago now, quite frankly I think it’s about the best thing out there at present, better than any promise in a pot of cream. I don’t find the stinging too harsh, you’ll be putting people off getting one, lol, that said boys have thicker skin but the girlfriend has no bother either, I always use mine on setting 3.
If you think the Reaura is painful you want to try a dermaroller! Which incidentally I started with one of them before I bought the Reaura, and they ain’t nowhere near as good, no pain no gain

Amethiste February 27, 2015 at 1:53 pm

Hi! So what’s new about your Réaura experience? It’s been a while you started to use it, did you give it up finally?

Aly Hazlewood March 28, 2015 at 10:42 am

Hi Amethiste

I have now done 5 or 6 Reaura treatments and have forced myself to use level 3 even though I find the stinging very uncomfortable. And yes, I have to say it IS making a difference to the texture of my skin. Fine lines have definitely reduced quite a bit, although I’m still waiting to see a dramatic improvement in dark spots and scarring from hormonal acne. There has been minor fading of these so I’m really hoping with continued treatment that this will improve.

I will keep you posted as the treatment continues.

Thanks for reading

Mirjam May 27, 2015 at 6:32 pm

I have trying to buy one but cannot find a website or shop in Belfast
Anyone any ideas?

Jacqui April 12, 2016 at 10:59 am

I have been using this every winter for the past 3 years. I am 55 and friends compliment me on my skin. It truly is amazing and I don’t find it hurts at all, just a bit uncomfortable. I would highly recommend this product and its worth every penny.

Sarah Seaman November 8, 2016 at 8:21 pm

Do you think the price will go down. I really want to try one but I can’t afford it

Aly Hazlewood November 16, 2016 at 5:27 am

That’s kind of an impossible question for an independent blogger to answer I’m afraid!

alice August 26, 2017 at 9:58 pm

where can I buy one of these Phillips lasers from?

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